Front Desk Receptionist - Luxury Hospitality in Seminyak, Bali

Join a dynamic hospitality team in the heart of Seminyak, Bali as a Front Desk Receptionist! As the first point of contact for guests, you’ll play a pivotal role in delivering exceptional service, creating lasting impressions, and contributing to the luxury experience at our esteemed property. Our private advertiser is renowned for its commitment to excellence, and we are seeking a passionate individual to join our team in Seminyak.

In this role, you will be responsible for managing guest check-ins and check-outs, handling reservations, and providing information about local attractions and amenities. You will work closely with housekeeping, maintenance, and other departments to ensure seamless guest experiences. The ideal candidate will have a friendly and approachable demeanor, excellent communication skills, and a strong attention to detail.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-ins and check-outs efficiently using our property management system (PMS).
• Handle reservations and bookings, including confirmations and cancellations.
• Provide information about local attractions, dining, and other amenities to enhance the guest experience.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
• Handle guest inquiries and complaints professionally and promptly.
• Maintain accurate records of guest information and transactions.
• Assist with event planning and coordination for special occasions.
• Ensure compliance with hotel policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Fluency in English, both written and spoken.
• Basic knowledge of hotel management software and systems.
• Ability to work well under pressure and meet tight deadlines.
• Friendly and approachable demeanor.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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